"Partners Health Care System, Inc.,(B): Cardiac Care Improvement"
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A 5 page review of a 2001 article by Gary Pisano (Harvard Business School) detailing the changes made at a Massachusetts hospital that allowed the simultaneous reduction of costs for caring for cardiac patients, the reduction of resource utilization and patient length of stay, and improved patient outcome. The author details the process the organization went through and concludes that although several problems still remained, the processes that had been put in place to resolve costs and patient outcome in the restrictions levied by capitated insurance contracts could be expected to be successfully utilized to overcome those problems as well. Bibliography lists 3 sources.
Filename: PPmedEf2.rtf

"Reframing Organizations"
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A 6 page review of three chapters from Lee G. Bolman and Terrance E. Deal's book. This paper reviews Chapters 15, 16, and 17, summarizing the main points and applying them to real life situations presented by the authors. No additional sources are listed.
Filename: PPbsFram.rtf

"The Autobiography Of Benjamin Franklin" - Leadership
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5 pages in length. Benjamin Franklin held many accomplishments throughout his life; having entered this world at a significant disadvantage, he mustered the internal fortitude to rise above his deficits to become one of the nation's most influential leaders. Penning his autobiography was not initially meant to reflect any specific pathway toward leadership but it eventually turned out that way inasmuch as it was well-received as an example of how to reach for one's goals and set good examples at the same time. No additional sources cited.
Filename: TLCBenFrnkLdr.rtf

"The One Minute Manager Meets the Monkey" by Kenneth Blanchard, William Oncken, Jr. and Hal Burrows
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This 4 page report discusses the 1991 addition to the "One Minute Manager" series. This book offer readers an analogy that is remarkably appropriate for the over-worked managers in every type of profit and non-profit organization. The analogy is that when a manager takes on a problem that does not truly "belong" to him or her, the result is "a monkey on your back." Bibliography lists only the primary source.
Filename: BWmnkey1.rtf

"We Have No Time For Marketing Research!"
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This 12 page paper discusses a statement made by a senior management of a UK charity organisation "we have no time for marketing research", identifying the pertinent issues in the scenario and explaining the significance of marketing techniques in addressing these issues. The paper shows how marketing research may take up some time and resources but may make a net contribution to any organisation. The bibliography cites 11 sources.
Filename: TEmarketing.rtf

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